You can email us at abliz.cojean@gmail.com where our customer service team will be happy to help you with whatever you need!

Yes, we ship worldwide

We ship from United States, Texas

Do you accept returns, exchanges or cancellations?

Due to the nature of our items which are custom made we do not accept returns but we offer exchanges. Please contact us within 3 days of tracking showing delivery if you have any issues with your order. If we send an incorrect item or there's an issue with our items we will take care of it.

Cancellation requests are generally not honored as we begin processing orders immediately.

We accept all major credit cards (VISA, Mastercard, AMEX) through Shopify secure check out. We also offer shop pay in which you can easily pay in full or installments.

SHIPPING RATES AND INFORMATION

Standard Shipping (United States)

Domestic shipping rates are based on the weight of the package. For standard shipping in the continental United States, orders $100 or over are always shipped free.

For shipping to Alaska, Hawaii or the U.S. Territories, shipping is based on the weight of the package.

You will always be able to review shipping charges before finalizing your order at checkout.

Expedited Shipping (United States)

Choose expedited shipping to enjoy your items sooner! This option is only available to customers who ship in the continental United States.

Standard Shipping (International)

International shipping rates are based on the estimated weight of the package.

International shipping rates do not include import fees, customs or duty charges. Abliz Shop has no control over these charges and they are the sole responsibility of the person placing the order.

Delivery Time and Processing Times

I ship within 2-3 business days (M-F 9-4pm), of your order placed (unless otherwise stated in our shops announcements or Instagram). On holidays it can take more time.

Standard shipping takes on average 5 - 7 business days, whereas priority mail shipping takes 2 or 3 business days. The shipping rates for each of these options are clearly defined before finalizing your order during checkout.

Our warehouse is outside of Prosper, Texas and actual delivery time may be even sooner depending on your address. Once your item ships, you will receive tracking information via email.

 

What's your Shipping Policy?

All orders are shipped USPS ground advantage or priority mail with tracking. **PLEASE make sure the address you leave at checkout is COMPLETE and CORRECT, as this is the address I will ship your order to. I cannot be held responsible for orders shipped to an incorrect address due to your error. ** Unfortunately, USPS does not 'guarantee' delivery time, except for Express service. While most orders take 2-4 days to arrive once shipped, there have been occasions when the shipping time is longer.

We are not responsible for packages stolen or lost in transit. Please understand we have NO control over USPS service. Each package comes with $100 insurance. If you would like to purchase additional insurance, please let me know BEFORE placing your order so i can add to it.